Privacy Policy

Last updated: June 2, 2026

Introduction

lotus-moose ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lotus-moose.com and use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

Submit project inquiries through our contact forms
Request ecological services
Communicate with us via email
Subscribe to our updates or newsletters

This information may include your name, email address, property location, project details, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

To respond to your inquiries and provide requested services
To communicate with you about projects and consultations
To improve our website and service delivery
To send administrative information and service updates
To comply with legal obligations
To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with contractors and consultants who assist in delivering our ecological services
Legal Requirements: We may disclose information when required by law or to protect our legal rights
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under Australian privacy law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt-out of marketing communications
Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: Unit 7, 142 Melbourne Street, North Adelaide SA 5006, Australia